Last updated:  2026/01/07

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SkillBase Labs and SkillBase Ballistics (“we”, “us”, or “our”) are committed to protecting your privacy and ensuring that your personal information is collected and used responsibly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following types of personal information:

• Personal details such as your name, email address, and contact number when you submit a contact form, booking request, or enquiry

• Booking-related information required to arrange shooting sessions or training activities

• Technical information such as IP address, browser type, device information, and pages visited (via analytics tools)

• Communication records when you contact us via email, forms, or other digital channels

We do not intentionally collect sensitive personal information unless it is strictly required and explicitly provided by you.

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2. How We Collect Information

Personal information is collected when you:

• Submit a form on our website

• Request a booking or custom session

• Contact us via email or other communication channels

• Browse our website (via cookies and analytics tools)

 

3. Purpose of Collection

We collect personal information to:

• Respond to enquiries and booking requests

• Provide and manage our services

• Communicate with you regarding sessions, updates, or changes

• Improve website functionality and user experience

• Comply with legal and regulatory requirements

We only collect information that is relevant, adequate, and necessary for these purposes.

 

4. Sharing of Information

We do not sell, rent, or trade personal information.

Personal information may only be shared with trusted third parties where necessary, such as:

• Website hosting and analytics providers

• Payment or booking service providers (where applicable)

• Legal or regulatory authorities if required by law

All third parties are required to handle information securely and lawfully.

 

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Analyse website traffic and usage

• Improve functionality and performance

You may disable cookies through your browser settings; however, this may affect certain website features.

 

6. Data Security

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, or disclosure.

Access to personal information is limited to authorised persons who require it to perform their duties.

 

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When information is no longer required, it is securely deleted or anonymised.

 

8. Your Rights

In terms of POPIA, you have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Object to the processing of your personal information

• Withdraw consent where applicable

Requests may be submitted using the contact details below.

 

9. Minors

Our services and website are not intended for minors without appropriate supervision or consent. We do not knowingly collect personal information from minors without lawful justification.

 

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

11. Contact Details

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

SkillBase Labs / SkillBase Ballistics
Email: Skillbaselabs@gmail.com
Location: Pretoria, South Africa